How to Order
How to Order
Simple, secure checkout in just a few steps — from any device, delivered from our EU warehouses to your door.
Everything ships from our EU warehouses
All orders placed on kaguyasu.eu are processed and dispatched from our dedicated warehouses in France and Germany — ensuring fast delivery and easy returns across Europe.
product page
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Browse & Select Your Product
Visit www.kaguyasu.eu and explore our furniture collections. Use the navigation menu or search bar to find what you're looking for.
Tap any product to open its detail page — view high-resolution photos, dimensions, available variants, and pricing.
Add to Cart
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Choose Options & Add to Cart
Select your preferred colour, size, or configuration using the variant selector on the product page.
Tap "Add to Cart". A confirmation notification will appear confirming the item has been added to your shopping bag.
cart page
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Review Your Cart
Tap the cart icon (top-right corner) to open your shopping cart. Here you can:
- Review all selected items and prices
- Adjust quantities with + / − buttons
- Remove items you no longer want
When you're ready, tap "Check Out".
shipping info
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Enter Your Shipping Details
Fill in your delivery information carefully:
- Email address — your confirmation will be sent here
- Full name
- Delivery address (street, city, postcode, country)
- Phone number
Double-check your address to ensure accurate delivery. Tap "Continue to Shipping".
shipping method
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Choose a Shipping Method
Select your preferred delivery option. Estimated delivery times and applicable shipping fees are clearly shown for each option.
Once selected, tap "Continue to Payment".
payment page
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Enter Payment Details
We accept the following secure payment methods:
order review
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Review & Place Your Order
Review your complete order summary before confirming:
- Items and quantities
- Delivery address and shipping method
- Total amount including applicable taxes
If everything is correct, tap "Place Order" to complete your purchase.
confirmation
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Order Confirmed!
Your order has been placed. You will immediately receive a confirmation email at the address you provided, containing:
- Your unique order number
- A full summary of items ordered
- Estimated delivery window
Please save this email for your records.
tracking page
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Track Your Delivery
Once your order is dispatched from our EU warehouse, you will receive a shipping confirmation email with your tracking number and carrier details.
Click the tracking link to follow your delivery in real time — all the way to your door.
Need Help With Your Order?
Our team is available Monday – Friday, 9:00 AM – 6:00 PM (CET) and always happy to assist.