How to Order

How to Order — Kaguyasu
Shopping Guide

How to Order

Simple, secure checkout in just a few steps — from any device, delivered from our EU warehouses to your door.

1
Browse
2
Add to Cart
3
Review Cart
4
Shipping Info
5
Delivery
6
Payment
7
Confirm
8
Order Email
9
Track

Everything ships from our EU warehouses

All orders placed on kaguyasu.eu are processed and dispatched from our dedicated warehouses in France and Germany — ensuring fast delivery and easy returns across Europe.

🔒 SSL Secured 🇪🇺 EU Stock ↩️ Easy Returns 📦 Fast Dispatch 💬 24–48h Support
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product page
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1

Browse & Select Your Product

Visit www.kaguyasu.eu and explore our furniture collections. Use the navigation menu or search bar to find what you're looking for.

Tap any product to open its detail page — view high-resolution photos, dimensions, available variants, and pricing.

📸 Screenshot: product listing or collection page on mobile
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Add to Cart
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Choose Options & Add to Cart

Select your preferred colour, size, or configuration using the variant selector on the product page.

Tap "Add to Cart". A confirmation notification will appear confirming the item has been added to your shopping bag.

📸 Screenshot: product page with variant selection & "Add to Cart" button
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cart page
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Review Your Cart

Tap the cart icon (top-right corner) to open your shopping cart. Here you can:

  • Review all selected items and prices
  • Adjust quantities with + / − buttons
  • Remove items you no longer want

When you're ready, tap "Check Out".

📸 Screenshot: cart page with items & "Check Out" button visible
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shipping info
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Enter Your Shipping Details

Fill in your delivery information carefully:

  • Email address — your confirmation will be sent here
  • Full name
  • Delivery address (street, city, postcode, country)
  • Phone number

Double-check your address to ensure accurate delivery. Tap "Continue to Shipping".

📸 Screenshot: checkout contact & shipping address form
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shipping method
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Choose a Shipping Method

Select your preferred delivery option. Estimated delivery times and applicable shipping fees are clearly shown for each option.

Once selected, tap "Continue to Payment".

📸 Screenshot: shipping method selection screen with delivery options
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payment page
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Enter Payment Details

We accept the following secure payment methods:

💳 Credit / Debit Card 🅿️ PayPal 📱 Apple Pay G Google Pay 🏦 Klarna
🔒 All transactions are protected by SSL / TLS encryption
📸 Screenshot: payment page with accepted methods visible
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order review
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Review & Place Your Order

Review your complete order summary before confirming:

  • Items and quantities
  • Delivery address and shipping method
  • Total amount including applicable taxes

If everything is correct, tap "Place Order" to complete your purchase.

📸 Screenshot: order summary page before final confirmation
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confirmation
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Order Confirmed!

Your order has been placed. You will immediately receive a confirmation email at the address you provided, containing:

  • Your unique order number
  • A full summary of items ordered
  • Estimated delivery window

Please save this email for your records.

📸 Screenshot: "Thank you" / order confirmation page
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tracking page
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Track Your Delivery

Once your order is dispatched from our EU warehouse, you will receive a shipping confirmation email with your tracking number and carrier details.

Click the tracking link to follow your delivery in real time — all the way to your door.

📸 Screenshot: shipping confirmation email or real-time tracking page
Customer Support

Need Help With Your Order?

Our team is available Monday – Friday, 9:00 AM – 6:00 PM (CET) and always happy to assist.

Response Time Within 24–48 business hours